--- title: 4 Struggles of Business Phone Systems (and How to Solve them with VoIP) description: "Phone systems that let you answer calls and switch them between different individuals on multiple lines were a revolution in business calling… 20 years ago. Now that businesses are growing rapidly, the market is expanding, and customers expect better and better service, your classic PBX phone system just isn’t good enough anymore. \n\nIf you’ve experienced any of these common struggles of business calling, then it’s time to try VoIP" image: https://www.iptelecom.co.za/hubfs/Stock%20images/Top%20view%20of%20young%20businessman%20making%20decision%20diagram%20in%20air.jpeg --- [![](https://www.iptelecom.co.za/hs-fs/hubfs/LOGO.png?width=536&height=97&name=LOGO.png)](https://www.iptelecom.co.za/?hsLang=en-za) - Solutions - [IPT Phone System](https://www.iptelecom.co.za/hosted-pbx) - [IPT for Teams](https://www.iptelecom.co.za/microsoft-teams-integration) - [IPT Call Centre](https://www.iptelecom.co.za/call-centre-solution) - [New: IPT Dimensions](https://www.iptelecom.co.za/ipt-dimensions) - [IPT SIP Trunking](https://www.iptelecom.co.za/sip-trunks) - [IPT for Zoho](https://www.iptelecom.co.za/ipt-for-zoho) - [Softphone](https://www.iptelecom.co.za/softphone) - [Solutions for Enterprise Companies](https://www.iptelecom.co.za/enterprise-phone-systems) - [Solutions for SME Companies](https://www.iptelecom.co.za/sme-phone-systems) - [Case Studies](https://www.iptelecom.co.za/case-studies) - Partner with us - [Recommended Resellers](https://www.iptelecom.co.za/recommended-partners) - [Become a Reseller](https://www.iptelecom.co.za/partners) - Our Company - [Company Overview](https://www.iptelecom.co.za/about) - [Meet The Team](https://www.iptelecom.co.za/about#my-team) - [Support](https://support.iptelecom.ie) - [Help](https://iptelecom.help/) - [FAQ](https://www.iptelecom.co.za/faq/general-questions-about-voip) [![Get a Quote](https://no-cache.hubspot.com/cta/default/3991474/2c4f0739-80f6-444b-be60-416bfb9429b5.png)](https://cta-redirect.hubspot.com/cta/redirect/3991474/2c4f0739-80f6-444b-be60-416bfb9429b5) # 4 Struggles of Business Phone Systems (and How to Solve them with VoIP) By [Nathan Overlock](https://www.iptelecom.co.za/blog/author/nathan-overlock) - - - Phone systems that let you answer calls and switch them between different individuals on multiple lines were a revolution in business calling… 20 years ago. Now that businesses are growing rapidly, the market is expanding, and customers expect better and better service, your classic PBX phone system just isn’t good enough anymore. If you’ve experienced any of these common struggles of business calling, then it’s time to try VoIP: **I feel trapped at my desk** If you don’t spend your whole day at your desk, why should that be the only place you an answer the phone? Traditional landlines and other phones only let you answer one line at one place, but VoIP gives you an alternative. **Our call centre can’t keep up** Long queues, switching between too many lines, and having to put callers on hold is the fastest way to lose customers over the phone. With Hosted PBX, cut down your waitimes and keep customers happy with a fully optimised business phone system. **My customers expect better** Callers expect to be able to reach the person they’re looking for and get the answers they need in a single quick, convenient phone call. If you worry about calls getting disconnected, have to tell customers to call back a different number, or have trouble keeping records then you could do better with VoIP. **I spend too much time keeping in touch** You have a serious job with a lot of different responsibilities. Sometimes, though, keeping up with your businesses’ constant stream of phone calls, emails and other communications can seem like the most time consuming. Cut your communications time by 20% or more with an efficient business VoIP system. **Find out exactly how to solve these problems and more by downloading the free VoIP Whitepaper from IP Telecom.** **[![Download our VoIP Whitepaper ](https://no-cache.hubspot.com/cta/default/3991474/39001676-74a4-4356-bb42-192d47ebcf77.png)](https://cta-redirect.hubspot.com/cta/redirect/3991474/39001676-74a4-4356-bb42-192d47ebcf77)**   **Share this Post:** Book your free consultation ## **Talk to Us Today** Call us now on [21 300 8232](tel:213008232) ## Related Blog Posts ![Top view of young businessman making decision diagram in air](https://www.iptelecom.co.za/hubfs/Stock%20images/Top%20view%20of%20young%20businessman%20making%20decision%20diagram%20in%20air.jpeg) ###### Nathan Overlock | Feb 1, 2021 12:02:35 PM #### [4 Struggles of Business Phone Systems (and How to Solve them with VoIP)](http://www.iptelecom.ie/blog/4-struggles-of-business-phone-systems-and-how-to-solve-them-with-voip?hsLang=en-za) ![Businessman pointing at a growing chart during a meeting](https://www.iptelecom.co.za/hubfs/Stock%20images/Businessman%20pointing%20at%20a%20growing%20chart%20during%20a%20meeting.jpeg) ###### Nathan Overlock | Feb 1, 2021 12:02:35 PM #### [10 Ways VoIP Can Help Your Business Grow](http://www.iptelecom.ie/blog/10-ways-voip-can-help-your-business-grow?hsLang=en-za) ![Double exposure of businessman shows modern technology as concept](https://www.iptelecom.co.za/hubfs/Stock%20images/Double%20exposure%20of%20businessman%20shows%20modern%20technology%20as%20concept.jpeg) ###### Nathan Overlock | Feb 1, 2021 12:02:35 PM #### [Why should my business switch to VoIP?](http://www.iptelecom.ie/blog/why-should-my-business-switch-to-voip?hsLang=en-za) Why Thousands of Irish Businesses are Using ## IP Telecoms Solutions ![](https://www.iptelecom.co.za/hubfs/Ip-Telecom-2020/Images/Homepage/telecoms-slider-logo1.png) Byrne Looby Partners ![](https://www.iptelecom.co.za/hubfs/Ip-Telecom-2020/Images/Homepage/telecoms-slider-logo2.png) Sureskills ![](https://www.iptelecom.co.za/hubfs/Ip-Telecom-2020/Images/Homepage/telecoms-slider-logo3.png) United Hardware ![telecoms-icon1](https://www.iptelecom.co.za/hubfs/Ip-Telecom-2020/Images/Homepage/telecoms-icon1.png) ##### Savings Calculator Estimate your annual savings with our easy-to-use calculator. 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