SureSkills: VoIP integration across multiple sites with significant cost savings

Posted by IP Telecom on Jan 28, 2021 7:37:59 AM

SureSkills is a world leader in delivering sophisticated technology, knowledge and learning solutions to complex and challenging client requirements. Before SureSkills moved to IP Telecoms VoIp based solution, they were using different providers and different systems for their multiple locations. Now SureSkills are paying 75-80% less on their bills company-wide, have true unified communications, and full administration over their own system.

Topics: Case Studies, voip, Voip Telephone systems

The Solution

IPT Hosted Phone

IPT for Call Centres

IPT for Teams

By undertaking a full assessment of SureSkills needs, IP Telecom were able to produce a bespoke solution that exceeded the customers expectations. The combination of the hosted phone solution united all four premises on a single system. IPT for Call Centre enabled smoother functioning of their staff and IPT for Teams gave SureSkills the benefits of unifying their voice and collaboration tools.

The Results

Cost Reduction

Cloud-Based PBX

Remote enabled

“We chose IP Telecom for their price, efficiency, and that they showed research into the tender. Their current customers stood behind the solution, which gave me confidence in IP Telecom. The project management has been perfect - the IP Telecom team have been great."

Peter Branagh | SureSkills

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