Email is a great communication tool - it’s quick, convenient and gets the job done. But are email, live-chats and other forms of messaging really the next stage in business communications?
Save even more on calling with IP Telecom Thanks to a recent decision by the Commission for Communications Regulations, calling through IP Telecom is about to cost even less. Starting on the 1st of...
No matter what industry you’re in, a business-class phone system is imperative for your daily business operations. With this in mind, choosing the right phone system is something that should be done...
Last October the storm of the century hit Ireland, bringing the country to a standstill with the first Red Weather Alert in years. Less than six months later, a second red weather-day immobilised the...
Whether your call centre has 5 users or 500, keeping track of every call that comes in can be a daily challenge. However, offering the best in Call Centre Service requires knowing when customers are...
It’s been a big, positive year both for us, and also for a lot of our loyal customers and partners. Things have grown and accelerated. So the new products, which we’ve launched, and the improvements,...
We partner with some of Ireland's most innovative and exciting technology providers. This is the first of our 'Partner Spotlight' series about topics that are important to us and we think you will...
What happens when you have customers calling, but for one reason or another, they simply can’t get through? 85% of them don’t call back. Even worse, only 1 in 4 callers who don’t get an answer on the...
"Partnership between IP Telecom and Radius Technologies is a reflection of where both companies believe the Voice over Internet Protocol industry is going in this country".
